At Organic Burst we're passionate about transforming the wellbeing of people all across the world through healthy eating and healthy living.

We discover and source only the very top quality and most powerful superfoods directly from small-scale producers - benefiting hundreds of families in their communities and helping to preserve our blue planet.

We spread ancient wisdom of the healing power of natural foods as well as the latest word of science on healthy living to our global audience across 112 countries!

Key Skills

• Superb communication skills.
• Fluency in written and spoken English.
• Understanding of cultural differences and ability to communicate to a high standard with customers in North America and Europe.
• Able to elaborate complex subjects in a simple manner.
• Thoroughness, meticulousness and attention to detail are second nature.
• Excellent at working under pressure and meeting tight deadlines (as responsibilities include resolving customer queries to the very high standard in an efficient manner).
• Always a positive attitude.
• Passionate about health and wellbeing. 
• Ability to work proactively and independently as part of an international team.
• Already an active user of social media.
• Takes joy in time management with the ability to plan, organize and prioritize tasks even if under pressure to meet deadlines.

Bonus Skills

• Knowledge of CRM platforms. 

Job Description

• Daily assistance and resolution of customer queries.
• Interacting with our global customer audience, especially in North America and Europe, on all our online channels.
• Creating exciting and fun content for Instagram Stories and Facebook Stories.
• Continuously staying up to date with current trends in social media and online communications.
• Regularly identify issues, patterns and trends in customer comments/inquiries and effectively reporting information to Managers.

Experience / Education:

• Bachelor's degree. 
• More than 1 year experience in an office environment